expedia.com Complaint

expedia.com Complaint

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Bait and switch - air tickets


I booked the air fare for a summer vacation with Expedia, and I completed the entire process on line, when I clicked 'accept' the final price was $1285. However, on reviewing my conformation I had actually been charged $1435! Expedia's Customer service was of little help (after a 33 minute wait) and said that I would not be reimbursed the entire amount that had been debited from my card. I cancelled the transaction but there is still no certainty that I will be fully reimbursed.


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Comments


Scottsgirliegirl says: (1 year ago)
 0
The same thing happened to me. I purchased roundtrip tickets for $258, but I was charged $301. I spent so much time on hold and speaking with three different people who just fed me lines. They were basically saying that I must have made an error booking the flights. How can I make an error booking the exact flights that I wanted - right airline, right times, right dates. This is very common with Expedia. I was not given a refund for the difference.




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