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expedia.com Complaint - Expedia GOLD Member = Total Disrespect! - Expedia GOLD
expedia.com Complaint

expedia.com Complaint

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Expedia GOLD Member = Total Disrespect! - Expedia GOLD


I've spent 10's of thousands of $ w/Expedia, and am a Gold member for years. I've accumulated POINTS, which they make virtually impossible to use! You can't book via phone but yet they WON'T transfer you to the Gold desk. They are rude and don't speak English well, I had to spell my email over 4 times! They say they'll call you back, they don't. They say to book through the App, whoops - can't use the Points! They say to call, whoops - can't use the points. The online booking went up $12.98 while I was TRYING (in vain) to make the reservation with Damien who was inept at his job! Then I spoke to Pearl who left me on hold over 15 minutes...I gave UP. RUN in the opposite direction, use a different booking service, NOT EXPEDIA!


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