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expedia.com Complaint - Expedia can't book flights
expedia.com Complaint

expedia.com Complaint

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Expedia can't book flights


We had to cancel a trip and after extremely long holds expedia refunded our hotel and gave us an airline credit. When it was time to rebook our flight I was on the phone for 4 hours! 4 hours! I was put on hold for 45 minutes no one ever came back. I wS disconnected at the end. And never got a call back or the confirmation email even though I got a confirmation number. Then we get an email saying our flights were cancelled which was not the case they never processed our trip! I called a fourth time and had to redo the entire rebooking. Again I get a confirmation number and then again no confirmation email and finally contacted jet blue make sure we were on the flight. Expedia 's entire business is based on booking travel and they didn't seem to know how to rebook a flight? Then finally after telling us the rebooking fee would come out of our credit they charged our credit card twice!! I still am waiting for a confirmation email for this flight which I am sure I will never receive. I will never use them again. NEVER


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