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expedia com Complaint - Expedia gaining from currency conversion on car hire - Car Hire
expedia com Complaint

expedia com Complaint

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Expedia gaining from currency conversion on car hire - Car Hire


I booked a hire car for use in Australia from the UK, paying the full amount in sterling at the time of booking. Expedia apparently hung onto my money and only gave it to the car hire company just before I arrived in Australia. By that time the exchange rate had moved and the car hire company made me pay the difference. They said this happened all the time with Expedia. Expedia refused to refund me the difference claiming this was "a credit card fee". Clearly this is nonsense, as I didn't buy any extra from the car hire company. Beware this company as you are leaving yourself open to huge costs if the exchange rate moves significantly. I have not come across this malpractice with any of their competitors. so they should be used by everyone to reduce risk.


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