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expedia.com Complaint - Expedia horrible customer service
expedia.com Complaint

expedia.com Complaint

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Expedia horrible customer service


I had a return ticket from Norway to Angola and I needed to change the return date. I had paid $500 extra for the ticket so that it was changeable for a fee. After calling Expedia for 4 days in a row being on the phone with them for 1 hour at the time to try to change the ticket theytold me "sorry" it can not be done even though it was written on the ticket that it was changeable. In the end I had to buy a new ticket costing me $ 2000. The "we are so sorry" from Expedia is really offensive since in the end it was I as a customer that took a huge loss and the cost for Expedia was zero. I WILL NEVER BOOK WITH THEM AGAIN!!!


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