expedia.com Complaint

expedia.com Complaint

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Expedia worst travel website & worst customer service ever. - Genius Bar


I made a reservation on Expedia for a beach hotel in Hurghada paid online full amount, one day before I travel I called the hotel just to reconfirm he said to me yes confirmed but you have to pay 160$ on arrival as a supplement, there wasn't any note on Expedia that I have to pay suppl., I called the customer service for 3 hrs a stupid agent can't solve the issue she transferred me to her supervisor another 3 he's and he did nothing then transferred me to the corporate team she didn't gave any care or attention she hang up & cancelled my reservation without my approval, my bags were already packed and it was a few he's to travel, really very unprofessional staff & worst customer service ever, nobody in the whole world keep a customer 6hrs online. For the rest of my life will not book with Expedia and every single person I meet will tell him not to book Expedia


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