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expedia.com Complaint - FIRST TIME AND LAST TIME I WILL USE EXPEDIA.
expedia.com Complaint

expedia.com Complaint

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FIRST TIME AND LAST TIME I WILL USE EXPEDIA.


RUDE AND ARGUMENTATIVE, WAS "DISCONNECTED", FALSE ADVERTISING, LIED, I booked through Expedia an all inclusive stay. When I checked in the hotel tells me, via broken English none the less, that expedia only booked a room NOT including all inclusive benefits. So I am standing at the reception desk on the phone with a rude and non-resolution oriented Expedia staff member who hung up on me after 35 min of debating their false advertising and mesrepresentation of this resort telling me to pay them an extra $672 on top of what I allreay paid. When I asked to speak to a manager the Expedia member became rude and argued with me. I called back and magically the amount owed went down by $250. However, I had allready paid in full. They left me with no choice othe than to pay the extra. Over a few dollars Expedia lost a lifetime customer. I will never use Expedia again. I will advise all I contact to not use Expedia.


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