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expedia.com Complaint - False Advertising and Misleading information - Purchase Insurance Policy
expedia.com Complaint

expedia.com Complaint

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False Advertising and Misleading information - Purchase Insurance Policy


I booked ticket and insurance and paid in full 08/15. Medical emergency came us 09/1/15 and when I tried to reschedule my return flight was told by Operation ID #6636 A $200.00 ticket change price I needed to pay. When I asked what did the insurance coverage I was told that it is booked by a third party and I would need to follow their policy. "WOW" When I asked her to show that to me in writing within the purchased policy or on their website she informed me that Its is not available consumer to see! Only when you need to change they will informed you of the change fee. Worse customer service and misleading website polity. NEVER USE THEM!!!


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