Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
expedia com Complaint - Flight Change Overcharge - Flight change
expedia com Complaint

expedia com Complaint

ADVERTISEMENT

Flight Change Overcharge - Flight change


Will not be using Expedia to book flights again. Arrogant customer service with no intention to make up for their own mistakes and likely suspect of repeatedly overcharging customers.

I tried to change a flight reservation and was clearly told over the phone that I'd be charged NT$3,500 which I agreed. I ended up being charged NT$4,496. I called in again to seek explanation and they told me it's because it was a credit card from overseas and I should have been aware of any additional charges that could imply. A difference of NT$996 (about US$31) is too much to be solely attributed to overseas conversion and fees.

In the two calls I had to make to have this difference explained and compensated, I got disconnected both times, and was repeated told "I don't see why we have to compensate you". Through my repeated demands, they did end up offering me US$50 coupon but that is only good for hotel reservation which is not of any use for me as I only book flights. I refused to take it and demanded to be compensated in the flight department and got hung up.

Did some research and looks like I'm not alone.
https://www.lonelyplanet.com/thorntree/forums/gap-year-round-the-world-travel/topics/avoid-expedia-they-overcharge-and-have-non-existant-customer-service
http://www.tripadvisor.com/ShowTopic-g1-i10702-k3172897-Overcharge_from_expedia-Air_Travel.html


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to expedia com
SUBMIT a ticket
for expedia com
WATCH videos
for expedia com
More expedia com Reviews and Complaints MORE reviews and complaints
for expedia com

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More expedia com reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team