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expedia.com Complaint - Horrible customer service! Do reconsider when thinking about booking from this website.
expedia.com Complaint

expedia.com Complaint

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Horrible customer service! Do reconsider when thinking about booking from this website.


Horrible customer service! It took longer to book or make changes to an existing reservation via phone than via online. Customer service representatives are pissy and not at all helpful. None of my questions were answered and one of the representatives became hostile at me (ridiculous right?) Like is this really how customer should be treated? Just terrible. So as a warning to all future potential travelers out there, please avoid using this service and save yourself the trouble. I don't normally write bad reviews for companies and I hate to but I had to do it for this because the way the customer service representative treat their customers is just unacceptable.


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