expedia.com Complaint

expedia.com Complaint

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Never use their insurance, scam - air tickets


we used expedia in the past. However, this time we took out trip insurance.
We had a problem with British Airlines losing our luggage.
We then called expedia and told them our story. They said that we should not worry as we are covered and preceded to give me a number to call and a policy number.
I called the number and was told that i was not covered.
I then called back expedia and was told that I should have been covered but, unfortunately, they are merely an agent for the insurance company and if you aren't covered, sorry, I guess we were wrong


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