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expedia.com Complaint - Nijwa and Hajjar Mountains full day tour
expedia.com Complaint

expedia.com Complaint

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Nijwa and Hajjar Mountains full day tour


My wife and I booked this tour through Expedia with Kurban Tours, Muscat, with full payment in advance. On the day of the tour nobody showed up at the 08:15 pickup time. I contacted Kurban Tours who had no record of the booking. They contracted out the excursion to a relief driver and vehicle, and we finally got on the road just after 10:00. The driver did his best and gave us a full day tour, but his English was not good and it was more like just having a driver rather than the advertised guided tour. We felt we missed out on the value of the day.


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