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expedia.com Complaint - Novum Boulevart Hotel (Stuttgart - germany) - Hotel Room
expedia.com Complaint

expedia.com Complaint

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Novum Boulevart Hotel (Stuttgart - germany) - Hotel Room


%u201CA dwarf's room ?. Are you claustrophobic? Please do not book this hotel !%u201D

I was fortunate to travel to many places, stay in different hotels (from 1 to 5 star), hostels, university dorms, tents, etc. I booked this hotel by Expedia. Several sites now include the size of the room.
After waiting for the single clerk at the front desk, they got me my room 'key'.
When I got into the room (3rd floor at the back), I was truly shocked about the minimalist size of the room: 2x4 meters (16 m2) being generous ! I should probably say a dwarf's room.
I have NO claustrophobia, but that size is unbelievable small. I have never seen such a small hotel room. The bathroom may only fit a tiny person (and I am not big). It is so small that the lavabo is outside the washroom !.
I went to the front desk and nicely ask whether they would be able to change for a larger room. Of course, there was no indication of such a small room in the hotel web page or in Expedia ! Therefore, I could not make an informed decision.
They asked me to pay 40 extra Euros (50% more !). If I had known this in advance I rather book a 4 star hotel or nicer 3 one.

Complimentary water in the room? coffee machine? small fridge? Just forget it.
If you are worry about having a TV, YES it has. Although you may have double vision since you will be really close ! I would NOT book this hotel again.

Good location though


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