expedia.com Complaint
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Stayed in Expedia recommended hotel AlAmeen CROM Madinah - Al Amin CROM Hotel
First of all when we reached at reception of hotel they were very annoyed that we booked through Expedia as they charge them huge commission. I was with my family and our car dropped us and it was impossible after a long travel to look for another hotel.
They only agreed to take us in on payment of extra money to share commission of Expedia. I checked with few other hotels around that area and left with no choice as most of them were fully booked. So in end I paid them around 100 Euro to sleep in the most filthiest room in the world. Possibly most dirtiest hotel in the world and I know why, because Expedia get a lot of commission.
I have pictures of hotel and invoice of hotel which clearly shows Expedia/ hotels.com commission paid. I can tell from invoice that Expedia got around 175 Euros commission from that deal and I want my Euro 100 back.
Even if I have to go to process of small claims court I will go through that process to get my money back which was literally taken under duress.
They only agreed to take us in on payment of extra money to share commission of Expedia. I checked with few other hotels around that area and left with no choice as most of them were fully booked. So in end I paid them around 100 Euro to sleep in the most filthiest room in the world. Possibly most dirtiest hotel in the world and I know why, because Expedia get a lot of commission.
I have pictures of hotel and invoice of hotel which clearly shows Expedia/ hotels.com commission paid. I can tell from invoice that Expedia got around 175 Euros commission from that deal and I want my Euro 100 back.
Even if I have to go to process of small claims court I will go through that process to get my money back which was literally taken under duress.
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Review Rating: 1 out of 5
Reviewed By: smshadi
Company: expedia.com
Product: Al Amin CROM Hotel
Date Added: 9 years ago
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