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expedia.com Complaint - Those guys are thieves - Rent a Car
expedia.com Complaint

expedia.com Complaint

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Those guys are thieves - Rent a Car


We rent a car in Costa Rica for 11 days though Expedia. The email confirmation certified that I had only 177$left over to pay on a good price rental car.
First, we arrived and the car we asked for was not there, the guy wanted us to take a crapy car instead. And next HUGE fees were required added to the 177$ for a "insurance" they asked us more than 700$, telling us that it was indispensable and we won't find any other car available anyway. Of course we find an other car somewhere else in 5 min, where they told us the the 'insurance' fees were only optional.
So basically I paid for a service, that they weren't able to provide and that they lied about and now nobody want to give me my money back. You have to harass them but it's never the right person. So Expedia, tell me, do you think I'm stupid and trying to steal my money or are you just the most incompetent company on the planet ?


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