expedia.com Complaint

expedia.com Complaint

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travel insurance Expedia useless - Expedia customer Service


Purchased a package deal to Las Vegas, also purchased travel insurance for 2 people. Night before trip has an abscess with my tooth, has fever was in excruciating pain, tried to postpone trip for a few days as I had flexibility...called Expedia said I could not even though I had been to doctor, etc. Expedia staff including management was rude on phone and not at all helpful, I asked for refund of the travel insurance portion that was purchased and they refused even though it was useless.....have used expedia plenty of times in past, will NEVER book even a hotel room with them again even if their prices are better, they are not helpful and the travel insurance is a scam for them to make extra $$$$ and not allow you to make any changes to trip for any reasons.


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