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expedia.com Complaint - worst travel site EVER!
expedia.com Complaint

expedia.com Complaint

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worst travel site EVER!


this is ridiculous, we tried to pay a travel package by the split option online first (2 cards), it did not go thru so we called the help line, then we tried paying it with only 1 card via phone and for some reason that is still not clearly explained to me, transaction did not go thru again yet it managed to block 3 of my cards (SO FAR) so after about 40 mins on the phone i realized the problem wasnt going to be solved any time soon so I asked the agent to CANCEL ALL PENDING TRANSACTIONS, still not sure if this was done as the transactions still look active in my online banking account, anyway after i hung up i tried one last time online, this time with a different (4th) credit card and i got the below error message:

sorry, we are unable to complete your booking
We couldn't obtain authorization for this credit/debit card.

what i understood from this is: PAYMENT DID NOT GO THRU yet i got a message from bank saying about 1500$ went thru (even though the amount of my transaction was 4000$ and i got an error message saying TRANSACTION DID NOT GO THRU)

i am still trying to figure out whether any payments were made to expedia from me (im on the phone with the bank right now and i think SEVERAL PAYMENTS WENT THRU even tho i kept getting error messages in each try) or not but i gotta say ive been online shopping for years now and this by far is the WORST experience ever. I lost almost 2 hrs (40 mins on the phone) trying to do a simple transaction, ended up not being able to but the package i chose AND paying an amount that is still not clear to me to expedia.

DO NOT USE EXPEDIA


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