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expedia.com Review - Expedia made it much easier on us. - Expedia.com
expedia.com Review

expedia.com Review

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Expedia made it much easier on us. - Expedia.com


We booked a flight out to Lancaster PA from O'Hare with Expedia. We missed our flight by 3 minutes due to security issues. My husband had three appointments that he was supposed to make, but this setback costed us a whole day! We called Expedia and explained the situation and right away they resolved it by booking us the next flight out for the next day. They did not charge us a transfer fee, as they knew we were in distress. This was a huge relief!

I made a big mistake by booking my hotel with Orbitz. Even though I paid for my entire hotel stay up front and in full, they would not allow me to check in. They also treated my husband and I with disregard. I will never book with them again and will continue to stick with Expedia. They actually cared about our situation!

Thanks Expedia for making our situation a little less stressful, you gained new loyal customers!


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