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expedia.com Support Ticket - Fare Bait and Switch

expedia.com Support Ticket

Fare Bait and Switch

Created By: marlene1115's Picture marlene1115 Last Reply: krak1979's Picture krak1979
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: N/A Replies: 1

For a least 18 hours Expedia has been showing bargain one-way fares as low as $80 between Philly and Charlotte,NC. for Memorial Day weekend, but when I click to book it shows the price has increased by two to five times, even over $400 one-way! Yet a search many hours later still comes up with low fares you then find are unavailable. Bait and switch is illegal! What is wrong with Expedia??!!


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krak1979 says: (5 years ago)
 0
I have had the same experience with Expedia for the past six days - they are showing prices as low as $234 for roundtrip august tickets and for days when I go to book any one of several in that price range it changes the ticket price to over 2000 a ticket.

I have called twice, and was told the flight was sold out (all of them in that price) if that is true why are they still being listed 6 days later. I have tried several flight combinations several times a day since Sunday evening.

It would appear at this point to me that it is just false advertising or fraud. And no one in customer service seems to be able to do anything about it.



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