expedia.com Complaint
Customer service/ support service
Customer service spoke broken English. I booked a room for the 22 as I was sitting in the lobby of that hotel. Confirmed everything, check the itenary and its for the wrong night. I call customer service and they say there is a fee. For what? I didn't screw it up, your system did. The agent finally tells me he can credit my account but not until my next stay, (I thought, gosh your funny) and I simply told him that if it wasn't corrected then there will be no NEXT stay... Overall and awful experience with Expedia
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