expedia.com Complaint

expedia.com Complaint

ADVERTISEMENT

Terrible Customer Service - Hotel booking on expedia.com


During my stay at the Interconntinental Hotel in Miami, I experienced drilling and construction noises throughout my stay. To my disappointment, I found out that the entire hotel was undergoing construction and all the rooms had this loud, obnoxious drilling noises.
I called Expedia and asked for a refund, and they flatly refused, instead offering me a $25.00 gift certificate for my next stay with Expedia. That hotel cost me $225.00 per night!!!!

I spent over 4 hours of my time on the phone with Expedia trying to get a refund, and after all that time, they only offered to comp me $50.

Now I am going to be taking them to court over this issue. I will not back down. Take my advice, find a different company to book your hotels--Expedia doesn't care about customers at all. They just want your money.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to expedia.com
SUBMIT a ticket
for expedia.com
WATCH videos
for expedia.com
More expedia.com Reviews and Complaints MORE reviews and complaints
for expedia.com

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


twumpat says: (10 years ago)
 0
HORRIBLE CUSTOMER SERVICE!!!!!




login with Facebook and share your reviews

More expedia.com reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team