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expedia.com Complaint - Worst flight ever!!!
expedia.com Complaint

expedia.com Complaint

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Worst flight ever!!!


Expedia is not professional at all and I don%u2019t recommend it for anyone who wants to book a flight ticket.
I%u2019ve successfully booked a flight ticket from Cairo to Ottawa with 2 stops, the 1st one is in Istanbul and the 2nd stop in Toronto. But when I arrived to my 1st stop in Istanbul I discovered that my 2nd flight to Toronto got cancelled 2 weeks ago, and the Airline operator told me that Expedia was supposed to send me a notification and that there is nothing she can help me with, and that I should call Expedia to figure out what should I do.
Unfortunately Expedia who didn%u2019t send me any sort of notifications to let me know that my flight got cancelled, couldn%u2019t help me either. So I had to call the customer service of Air Canada, who eventually helped me by getting me a ticket from Turkey to London, then from London to Toronto, then from Toronto to Ottawa.
Of course I arrived Ottawa extremely late and I missed my appointment and the people I was intending to meet, as my trip was supposed to take around 18.5 Hours to get to Ottawa, but it took almost 28 hours instead.
That%u2019s why I%u2019m never going to book any tickets from Expedia anymore and I don%u2019t recommend it to anyone else. My Itinerary # 7240482358465 , my Expedia booking reference # 23QFFG.


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