expedia.com Complaint
Reviewed by
Cruise booking went wrong but they charged full amount - cruise booking
Hello
I tried to make booking via expedia for NCL cruise tours eventually went wrong and gave error when i was trying to pay as i am not US or Canada residenatiol but Turkish . And i diddint recv any notice or email that my transaction was done succesfully therefore i DONE for the SAME DATES yes same dates bought another tour!!after sometimes i learned that expedia took that money fm my credit card that day that i have rcvd error msg without any email notice!!!wtf!!i called their customer service -1 hour and 47 minutes- no any success but rud behaviour to me by their resulation dept (like they r proud not refunding for my money)They cant send or show me any email that their system sent to me that day !!
Now my only hope Norwegian cruise line will refund my money for expedia's negligance.. I worte to their cuatomenr service and waitng their reply
Shortly, expedia for me is just history and me and my around and all my work associates and collegues will be knowing and no Expedia any more!!!such a big headache they gave me without any my fault but trusting them!!!
Regards
I tried to make booking via expedia for NCL cruise tours eventually went wrong and gave error when i was trying to pay as i am not US or Canada residenatiol but Turkish . And i diddint recv any notice or email that my transaction was done succesfully therefore i DONE for the SAME DATES yes same dates bought another tour!!after sometimes i learned that expedia took that money fm my credit card that day that i have rcvd error msg without any email notice!!!wtf!!i called their customer service -1 hour and 47 minutes- no any success but rud behaviour to me by their resulation dept (like they r proud not refunding for my money)They cant send or show me any email that their system sent to me that day !!
Now my only hope Norwegian cruise line will refund my money for expedia's negligance.. I worte to their cuatomenr service and waitng their reply
Shortly, expedia for me is just history and me and my around and all my work associates and collegues will be knowing and no Expedia any more!!!such a big headache they gave me without any my fault but trusting them!!!
Regards
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Review Rating: 1 out of 5
Reviewed By: Mares896
Company: expedia.com
Product: cruise booking
Date Added: 9 years ago
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